Contact Information – Guru

Last Updated: January 23, 2026

Thank you for your interest in Guru, the esoteric guidance app by Advaita Software. We're here to help with any questions, feedback, or support you may need.

General Inquiries

For general questions about Guru, features, or guidance services:

Email: advaitasoftware@gmail.com

We typically respond within 24-48 hours during business days.

Technical Support

Experiencing technical issues? We're here to help:

Support Email: advaitasoftware@gmail.comSubject Line: Please include "Guru Support" in your subject line

When contacting support, please include:

• Your device type and operating system version
• A description of the issue
• Any error messages you received
• Screenshots (if applicable)

Business Hours

We operate during the following hours (Brazil Time - BRT):

• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 2:00 PM
• Sunday: Closed

Note: While we strive to respond as quickly as possible, response times may vary during high-volume periods or holidays.

Billing & Subscriptions

For questions about:

• In-app purchases
• Subscription management
• Refund requests
• Payment issues

Email: advaitasoftware@gmail.comSubject Line: "Guru Billing"

Privacy Concerns

If you have questions about how we handle your data:

• Review our Privacy Policy
• Email us at: advaitasoftware@gmail.com with "Privacy Inquiry" in the subject line

Feedback & Suggestions

We value your input! Share your ideas for new features or improvements:

Email: advaitasoftware@gmail.comSubject Line: "Guru Feedback"

Social Media

Stay connected and get the latest updates:

• Website: Coming soon
• Twitter: Coming soon
• Instagram: Coming soon

Office Location

Advaita Software Brazil

We are a remote-first company. All support is provided via email.

Emergency Contact

For urgent security or privacy concerns:

Email: advaitasoftware@gmail.comSubject Line: "URGENT - Security/Privacy"

We prioritize security-related inquiries and will respond as quickly as possible.

Thank you for choosing Guru. We look forward to assisting you on your journey.